Have you encountered a client or customer that is unprofessional, abusive, or disruptive? Makes unreasonable demands? Refuses to take part in your project process and blames you – the provider – for failures? These are toxic clients, and sometimes you need to cut the cord. Identify a toxic client, know when to walk away, and how to proceed professionally.
Don’t Let Your Website Be Flagged as ‘Not Secure’
Google is punishing websites for not being HTTPS-compliant. Inevitably, even if your website does not collect data or financial information, if your site retains plain HTTP protocol it will be flagged as Not Secure. In this article, you’ll learn what it means to have your site flagged as Not Secure, and why it’s absolutely critical […]
Turbocharge Your Business With Client Feedback
With online reviews you can gain customer trust, get found online, and get ahead of your competition. The presence of online reviews can be the difference between your company doing “just okay,” and being a rock star. In an earlier article, I wrote about the importance of online customer reviews, and how critical they are […]
Tell Me How You Really Feel: Client Reviews
Your most valuable business asset is your reputation. Quick List of Sections Overview Reviews Are Critical to Your Rep Online Reviews Can Rock But…what if I get a bad review? Rules for Positive Engagement Reaping the Benefits Next Steps Your company’s online reputation, when enhanced with positive customer reviews, can boost SEO, strengthen credibility, lend […]