Have you encountered a client or customer that is unprofessional, abusive, or disruptive? Makes unreasonable demands? Refuses to take part in your project process and blames you – the provider – for failures? These are toxic clients, and sometimes you need to cut the cord. Identify a toxic client, know when to walk away, and how to proceed professionally.
How to walk away from a toxic client – the right way.
Unequivocally, there are times when it’s best to sever a business association.
Yet as a professional, it’s paramount the process is managed correctly.
Three-Part Series on Managing Toxic Clients 1: Knowing when to walk away from a toxic client 2: How to walk away from a toxic client – the right way 3: How to prevent a toxic client relationship Part 3 Steps to avoid or mitigate a toxic client relationship This article will explain: Pre-emptive practices for […]
No need to hire a professional photographer or own a professional camera to get great photos. Here are simple techniques for quality photo capture with your smartphone to showcase products and services. The result is a polished and professional representation of your business.
Uniform Messaging + Professional Credibility = Customers and Sales. A Brand Board leads to lucrative business communication, represents and reinforces your identity, and maintains brand awareness. When you establish and follow a brand board, you have a blueprint for consistent messaging and marketing across all channels. Otherwise, your marketing is inconsistent, confusing, careless, and unprofessional.
Logo Design 101 · Logo Design 102 · Logo Design 103 Logo design basics Your logo will convey your brand message everywhere, so it’s important to get it right. Free Logo Review What are the basics you need to know to start your logo design process? Whether you design a logo yourself or hire a logo designer, the […]